THE ULTIMATE FISH COMPANY LIMITED Company number 12214840 TERMS & CONDITIONS We reserve the right to amend our terms and conditions at any time. Please be aware that our menu is cooked to order and during peak times there may be an additional wait on orders through our click and collect system. The system may be temporary suspended at any time. REFUND POLICY: We may refund part or all of your order where: * 1) items that you have ordered through the click and collect service are not available * 2) proof of ‘failure to deliver’ can be substantiated * 3) you have contacted us within 5 hours of the delivery time and brought your issue or concern to our attention. * All orders are subject to availability. * If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid. PAYMENT: * We accept payment by the following card types: MasterCard, Visa Debit and Visa Credit. * We are not responsible for any fees charges imposed by a 3rd party or bank for processing your transaction or refund in relation to your click and collect order * All orders must be paid for at the time the order is placed. CANCELLATION POLICY: All orders must be cancelled giving a minimum of 60 minutes notice of the scheduled collection time.
We do not store credit card details nor do we share customer details with any 3rd parties. Privacy policy This privacy policy applies between you, the User of this Website, and THE ULTIMATE FISH COMPANY LIMITED, the owner and provider of this Website. THE ULTIMATE FISH COMPANY LIMITED takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://2Yoo.touchtakeaway.net/UFC-terms-and-conditions. Please read this privacy policy carefully. Definitions and interpretation 1. In this privacy policy, the following definitions are used: Data collectively all information that you submit to THE ULTIMATE FISH COMPANY LIMITED via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; GDPR the UK General Data Protection Regulation; Example LTD, we or us THE ULTIMATE FISH COMPANY LIMITED, a company incorporated in England and Wales with registered number 12214840 whose registered office is at 23 Coast View, Bude, England, EX23 8AG User or you any third party that accesses the Website and is not either (i) employed by THE ULTIMATE FISH COMPANY LIMITED and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to THE ULTIMATE FISH COMPANY LIMITED and accessing the Website in connection with the provision of such services; and Website the website that you are currently using, https://2Yoo.touchtakeaway.net/menu, and any sub-domains of this site unless expressly excluded by their own terms and conditions. 2. In this privacy policy, unless the context requires a different interpretation: 1. the singular includes the plural and vice versa; 2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; 3. a reference to a person includes firms, companies, government entities, trusts and partnerships; 4. "including" is understood to mean "including without limitation"; 5. reference to any statutory provision includes any modification or amendment of it; 6. the headings and sub-headings do not form part of this privacy policy. Scope of this privacy policy 3. This privacy policy applies only to the actions of THE ULTIMATE FISH COMPANY LIMITED and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, THE ULTIMATE FISH COMPANY LIMITED is the "data controller". This means that THE ULTIMATE FISH COMPANY LIMITED determines the purposes for which, and the manner in which, your Data is processed. Data collected 5. We may collect the following Data, which includes personal Data, from you: 1. name; 2. contact Information such as email addresses and telephone numbers; 3. address; 4. mobile ; in each case, in accordance with this privacy policy. How we collect Data 6. We collect Data in the following ways: 1. data is given to us by you; and 2. data is collected automatically. Data that is given to us by you 7. THE ULTIMATE FISH COMPANY LIMITED will collect your Data in a number of ways, for example: 1. when you contact us through the Website, by telephone, post, e-mail or through any other means; 2. when you make payments to us, through this Website or otherwise; in each case, in accordance with this privacy policy. Data that is collected automatically 8. To the extent that you access the Website, we will collect your Data automatically, for example: 1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. Our use of Data 9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: 1. to enable delivery or collection details; in each case, in accordance with this privacy policy. 10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below). Who we share Data with 11. We may share your Data with the following groups of people for the following reasons: 1. our employees, agents and/or professional advisors - to enable delivery; 2. third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments; in each case, in accordance with this privacy policy. Keeping Data secure 12. We will use technical and organisational measures to safeguard your Data, for example: 1. access to your account is controlled by a password and a user name that is unique to you. 2. we store your Data on secure servers. 13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@2Yoo.uk. 14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses. Data retention 15. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Your rights 17. You have the following rights in relation to your Data: 1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete. 3. Right to erase - the right to request that we delete or remove your Data from our systems. 4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it. 5. Right to data portability - the right to request that we move, copy or transfer your Data. 6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests. 18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@2Yoo.uk 19. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/. 20. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. Links to other websites 21. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. Changes of business ownership and control 22. THE ULTIMATE FISH COMPANY LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of THE ULTIMATE FISH COMPANY LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. 23. We may also disclose Data to a prospective purchaser of our business or any part of it. 24. In the above instances, we will take steps with the aim of ensuring your privacy is protected. General 25. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 26. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. 27. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 28. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts. Changes to this privacy policy 29. THE ULTIMATE FISH COMPANY LIMITED reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact THE ULTIMATE FISH COMPANY LIMITED by email at hello@2Yoo.uk. This privacy policy was created on 12th October 2023.
We apologise, but it is not possible to amend or cancel orders, once placed.
* If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or ref.unds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid
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Opens at 3:00pm
Opening times
Sunday
Closed
Monday
Closed
Tuesday
Closed
Wednesday
15:00 - 20:00
Thursday
15:00 - 20:00
Friday
15:00 - 21:00
Saturday
12:00 - 20:00
Delivery times
Sunday
Closed
Monday
Closed
Tuesday
Closed
Wednesday
17:00 - 20:00
Thursday
17:00 - 20:00
Friday
17:00 - 20:00
Saturday
16:00 - 20:00
This store is currently closed. Please see our opening times. Pre-ordering is available.
